What to Expect
Old Vineyard Behavioral Health Services is here for you when you need it the most. We equip you with information about what to expect upon arrival and during your stay with us.
What to Expect at Old Vineyard
We know that the decision to seek treatment for yourself or your loved one can be overwhelming. We are here to help make that first step easier for you.
You’re not alone.
At Old Vineyard, we guide you through the process and answer any questions you may have along the way. Beginning with an assessment, we’ll figure out the best individualized plan for treatment together.
You’ll be treated with compassion.
We will never lose sight of the fact that we provide comfort and care to people in need. It’s our honor to walk beside you through your healing, and you will always receive respectful and dignified treatment from all of our physicians and staff.
You’ll be given service excellence.
We provide all behavioral and mental health services to patients and family members in a timely, professional, efficient and effective manner. We are continually evaluating our patients’ needs, as well as our methods, to ensure that we are innovating and improving our services, psychiatric treatment and intervention programs.
We believe in employee development.
We understand that the quality of our treatment and services is dependent on the drive and professionalism of the people working in our facilities. We hire only the most qualified individuals, develop their skills with training and experience and provide opportunities for personal and professional growth.
We believe in working as a team.
Our entire staff, from the behavioral health professionals, to management, to our dietitians, work together to develop and advance patient care and customer service. This team approach allows us to fully focus on individual patients, their families and the community.
