Patient Satisfaction

The staff at Old Vineyard Behavioral Health Services would like you and your family to have the best possible experience while in our care. The survey asks patients to agree/disagree with statements related to the care they received on a 1 – 5 scale, with 1 = strongly disagree and 5 = strongly agree. Here’s how patients rated us in December 2019:

Outpatient Satisfaction

93%

Patients who strongly agree that they feel better now than when admitted

4.93/5

Average Response to the statement “I feel better now than when I was admitted.”

Adolescent Satisfaction

4.39/5

Average patient satisfaction rating

93%

Patients who agree or strongly agree that they feel better now than when admitted

90%

Patients who agree or strongly agree that they were very satisfied with their treatment

Hear what recent patients have to say

The gratitude I have for your facility is greatly appreciated. I am proud of who I am today because of Old Vineyard. I will be clean and sober for 3 years on October 18, 2020.

Former Patient, August 19, 2020

I give this establishment a 10.5 (out of 10).

Former Patient, June 19, 2020

Everyone answered my questions anytime and helped me understand what all was happening and the plan. And I’m very thankful for that.

Former Patient, May 29, 2020

Everyone was great; the staff were all patient, kind and great at what they do.

Former Patient, May 22, 2020

This facility is very safe and the treatment is the best anyone could ever receive anywhere!!

Former Patient, June 6, 2020

All of the staff were great to work with. They showed us respect and helped us through difficult time.

Former Patient, June 16, 2020
[Old Vineyard] superseded my expectations from day one.

Former Patient, May 29, 2020

I recommend this facility to anyone.

Former Patient, June 8, 2020

All staff are wonderful. Y’all are amazing.

Former Patient, June 15, 2020

Everything was great, thanks Old V!

Former Patient, June 8, 2020

Help Is Waiting

Old Vineyard is available for you 24 hours a day, seven days a week. Give us a call or walk in. We’re ready to listen and help whenever you need it.

855-234-5920
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photos of patients

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3637 Old Vineyard Road
Winston-Salem, NC 27104

855-234-5920

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