What To Expect

If you or a family member is considering psychiatric treatment at Old Vineyard Behavioral Health Services, you can expect that you will receive quality psychiatric treatment delivered by caring and compassionate physicians and staff.

We strive to be completely dedicated to our vision of being a nationally recognized behavioral health leader, providing care and the treatment of individuals with specialized needs in a clean and orderly environment.

In order to achieve this mission, we have committed to the following principles:

Compassion

We will never lose sight of the fact that we provide care and comfort to people in need. The patients and families that rely on us are fellow human beings, and they will always receive respectful and dignified treatment from all of our employees providing mental health services here at Old Vineyard Behavioral Health Services.

Innovative Service Delivery

We will invest in the development of new and better ways of delivering our psychiatric treatments and services.

Service Excellence

All behavioral health and mental health services will be provided to patients and family members in a timely, professional, effective and efficient manner.

Measurable, Continuous Improvement

We will constantly evaluate patient needs as well as our methods to ensure we are continually improving our services, psychiatric treatments and intervention programs.

Ethical and Fair Treatment for All

We are committed to forming relationships of fairness and trust with our patients, physicians, customers of our services and our employees. All patients have access to our Patient Advocate on staff.

Employee Development

We understand that the quality of our treatment and services is dependent on the professionalism and drive of the people working in our facilities. We hire only the most talented people, build their skills with training and experience, and provide opportunities for personal and professional growth.

Teamwork

Our entire staff – from behavioral health professionals to dietitians and management – work together to continuously improve patient care and customer service. This team approach will allow us to fully focus on individual patients, their families and the community.

If you have additional questions about the psychiatric treatment process or your stay at Old Vineyard Behavioral Health Services, you can browse our list of frequently asked questions or learn more about the services we offer.

You can also contact us online or by calling (336) 794-3550.